Privacy Policy

Privacy Policy for IntiMate ID

Effective Date: November,2025.

At IntiMate ID, we understand how important your privacy and the security of your personal information are. This Privacy Policy describes how we collect, use, store, protect, and share your data when you use our services. By using IntiMate ID, you agree to the terms outlined in this policy. We are committed to ensuring that your data is safe, and we aim to provide you with the most secure and transparent experience possible.

1. Information We Collect

We collect several types of information to provide and improve our services. The types of personal data we may collect include:

• Personal Identification Information: This includes details such as your name, email address, phone number, date of birth, and other contact information.

• Account Information: When you create an account with IntiMate ID, we collect your username, password, and other account-related data necessary to facilitate your use of our platform.

• Payment Information: If you make payments through IntiMate ID, we may collect billing details, including payment card information, billing address, and other financial data needed to complete the transaction.

• Usage Data: We may collect information about how you interact with our services, including IP addresses, browser types, device types, and pages visited. This data helps us analyze user behavior and improve our services.

• Geolocation Data: With your consent, we may collect geolocation data to personalize and enhance your experience.

• Communications Data: Any communication you send to us, including feedback, inquiries, and support requests, may be collected for record-keeping and improving customer service.

2. How We Use Your Information

We use the data we collect for several purposes, including but not limited to:

• To Provide Our Services: We use your information to create and manage your IntiMate ID account, provide access to our platform, process payments, and deliver the services you request.

• To Improve Our Services: We analyze usage data to improve the functionality, performance, and security of our platform. This helps us deliver a better user experience and adapt our services to meet your needs.

• To Communicate with You: We may use your email address or phone number to send important updates, newsletters, promotional offers, and customer service communications. You can choose to opt-out of promotional communications at any time.

• To Ensure Security: Your information is used to monitor and enhance the security of your account, prevent fraud, detect and respond to breaches, and protect our services from malicious activity.

• To Comply with Legal Obligations: We may use your data to comply with legal requirements, resolve disputes, and enforce our agreements and terms of service.

3. Data Protection and Security

At IntiMate ID, we take the security of your personal information seriously. We have implemented industry-standard measures to protect your data, including:

• Encryption: All sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) encryption, which ensures that your data is transmitted securely over the internet.

• Access Control: We limit access to your personal data to authorized personnel only, ensuring that only those who need access to perform their duties can view your information.

• Secure Storage: Your data is stored in secure, protected environments with multiple layers of security to prevent unauthorized access, theft, or data breaches.

• Regular Security Audits: We conduct routine security audits and risk assessments to identify and address any potential vulnerabilities in our systems.

• Two-Factor Authentication (2FA): To further secure your account, we may offer or require two-factor authentication during login or account access. This adds an additional layer of protection beyond just your username and password.

4. Secure Process

We have designed every step of your interaction with IntiMate ID to be as secure as possible. From creating your account to completing transactions and communicating with us, we ensure that your personal information is safeguarded:

• Account Registration: The process of creating and managing your account is done securely, with strong password requirements and encryption during transmission.

• Payment Processing: All financial transactions are conducted through secure payment gateways that comply with Payment Card Industry Data Security Standards (PCI DSS) to ensure your payment details are handled safely.

• Communications: Any email, chat, or other forms of communication with IntiMate ID are processed through secure channels, ensuring the confidentiality of your information.

5. Sharing Your Information

We value your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We may share data with trusted third-party service providers who help us operate our platform and provide services to you (e.g., payment processors, cloud storage, email providers). These providers are required to protect your data and use it only for the purposes for which we engage them.

• For Legal Compliance: We may disclose your information if required by law, to comply with a legal process, or to protect the rights, property, or safety of IntiMate ID, our users, or the public.

• In the Event of a Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of IntiMate ID, your personal data may be transferred as part of the transaction. We will notify you of any such change through our platform or via email.

6. Cookies and Tracking Technologies

IntiMate ID uses cookies and similar tracking technologies to enhance user experience and improve the functionality of our platform. Cookies help us:

• Remember your preferences and settings

• Analyze website traffic and usage patterns

• Personalize content and ads based on your interests

• Improve security by tracking login attempts and fraud detection

You can control cookie settings through your browser, including the ability to disable cookies. However, some features of our platform may not function properly if cookies are disabled.

7. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.

• Correction: If you believe any of your personal data is incorrect or incomplete, you can request that we correct it.

• Deletion: You have the right to request the deletion of your personal data, subject to any legal obligations we may have to retain certain data.

• Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

• Opt-Out: You can opt-out of receiving promotional emails or newsletters at any time by following the unsubscribe link in our communications.

To exercise any of these rights, please contact us using the information provided below.

8. Children’s Privacy

IntiMate ID does not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete the data. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. When we make significant changes to this policy, we will notify you via email or a prominent notice on our platform. Please review this policy periodically to stay informed about how we protect your personal data.